See customer lifetime value on your tickets
See customer lifetime value directly alongside every support request—how you prioritize is up to you.
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We'll show you the actual customer lifetime revenue of each customer that submits a support ticket—directly alongside the ticket itself. This is a great way to quickly get a sense of the value of each customer to your business.
We're not saying you should prioritize tickets based on this data, but it's certainly helpful in understanding whether you're dealing with a brand new customer or a long-time, high-value customer.